Frequently Asked Questions

Welcome to the Frequently Asked Questions section. Here you'll find answers to the most common questions about our products, shipping, payments, and returns. If you need further assistance, you can contact us anytime: 📧 fabricaideas2025@gmail.com | 📞 +34 656 951 171 .

📦 How long does it take for my order to arrive?

Delivery times within mainland Spain are 2 to 5 business days . For the Balearic Islands and other destinations, it can vary between 4 and 10 days , depending on the carrier.

💳 What payment methods do you accept?

We accept payments by credit and debit card, PayPal, and other secure payment gateways available in our online store.

🔄 Can I return a product?

Yes, you have 14 calendar days from receipt of your order to request a return. The product must be in perfect condition and in its original packaging.

💰 Who is responsible for the return costs?

In the case of defective products or shipping errors, Hiper Ruenfa SL will cover the costs. If the return is for personal reasons, the customer will be responsible for the shipping costs.

🌍 Do you ship internationally?

We currently ship within Spain. For international shipping, please contact us before placing your order.

📞 How can I contact you?

You can email us at fabricaideas2025@gmail.com or call us at +34 656 951 171. Our team will be happy to help.