Fábrica de IdeasFÁBRICADE IDEAS
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Updated 31 October 2026

Legal notice

Website operator

FDI WORKS 21, S.L. operates this website under the Fábrica de Ideas brand. Tax ID: B24975534. Address: C/ Manuel Cobo Calleja 24, Local 9, 28947 Fuenlabrada, Madrid, Spain. Madrid Commercial Registry, Section 8, Sheet M 872782. Contact: [email protected] · +34 688 108 060.

Website use and order confirmation

The website presents textile transfers, UV DTF decals, related items and custom production options for browsing and requesting quotes. Browsing, adding items to a shortlist or completing an enquiry does not confirm an order. Artwork, dimensions, quantities, supplied units, price and production arrangements are defined by the order agreed between the parties.

Production and delivery

Production is arranged when an order is received. Timing depends on the product, quantity and agreed requirements. Courier delivery is available across Europe; destination, shipping charges, dispatch and estimated transit time are confirmed when ordering. Dispatch is different from delivery by the carrier. Available production and schedules for the 2027 collection are confirmed per project.

Images, packaging and instructions

Product photographs, references and packaging identify designs. Application scenes and custom concepts do not represent stock, completed client projects or the inclusion of every accessory in a quote. Confirm the supplied contents. Check material and equipment compatibility and follow the instructions supplied for the item.

Artwork and content rights

Text, images, brands and designs belong to their respective rights holders. Reproduction or commercial use requires the appropriate rights. Customers supplying artwork, logos, photographs or text must hold the rights needed for the requested production. Printing a third-party mark does not imply that brand’s permission or make an item its authentic product.

External services

WhatsApp and social platforms are operated by their respective providers. Review their terms and policies when following external links. This website’s data handling is explained in the privacy notice.

Purchasing and after-sales

Scope and quantities

These notes cover Fábrica de Ideas catalogue designs and custom enquiries. Catalogue designs have no minimum purchase quantity and can be mixed. Custom production minimums depend on the product, process and agreed proposal. Business or professional purchases and consumer purchases for private use are subject to their respective rules.

Quotes, taxes and payment

Before confirming, check designs, dimensions, quantities, supplied units, materials, accessories and the quote. The quote should identify applicable taxes, whether VAT is included, shipping charges and payment arrangements. A shortlist or enquiry summary does not replace final order confirmation. Ask about any undefined cost first.

Artwork and approved versions

Check artwork, spelling, dimensions, colours, placement and size allocation. The final supplied or approved version is used to arrange production. Design work, revisions and samples, including any cost and timing, are agreed beforehand. Screens and materials may produce colour or texture differences; discuss specific requirements and, where needed, a sample before production.

Changes and cancellations

Request changes or cancellation as early as possible using the contacts below and identifying the order or quote. Where preparation or production has not started, we will check whether adjustments are possible. Custom work already prepared or started may not allow every change or full cancellation. Handling depends on the order stage, completed work, the agreement and applicable law. Any additional charge or revised timing requires confirmation.

Delivery checks and problems

Check designs, quantities, packaging and condition on receipt, preferably before pressing, applying or processing the items. For missing or incorrect items, shipping damage or suspected defects, contact the email or WhatsApp below with the order reference, a description and useful photographs. Keep the relevant items and packaging. We will investigate and handle the matter in accordance with the law and circumstances. Contact us before returning items to arrange the return. These recommendations do not shorten statutory rights periods.

Consumer withdrawal and custom items

Consumers buying non-exempt goods at a distance normally have 14 calendar days from receipt to exercise statutory withdrawal rights. Goods made to a consumer’s specifications or clearly personalised may be exempt, depending on the product; catalogue artwork is not automatically a personalised item. This exception does not remove statutory rights for defects or lack of conformity. Use the contacts below for withdrawal, returns or complaints; procedures, costs and refunds follow applicable law and the order. Business purchases do not automatically carry consumer withdrawal rights.

After-sales contact

Send your order reference, contact details and a description to [email protected] · +34 688 108 060, or use WhatsApp on the same number. These notes do not limit mandatory consumer rights.

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